Go Live and Change Reinforcement

This package includes:

War Room Management:

• War Room Dashboard (Excel)

• Issue Tracking Log (Excel)

• Daily Status Report Template (Word)

• Escalation Matrix (Excel)

• Resolution Time Tracking (Excel)

User Support Materials:

• Help Desk Scripts (Word)

• Common Issues Guide (Word)

• Quick Reference Cards (PDF)

• Troubleshooting Guides (Word)

• Support Contact List (Excel)

Adoption Tracking:

• System Usage Metrics Dashboard (Excel)

• Adoption Rate Tracking (Excel)

• User Feedback Log (Excel)

• Performance Metrics Template (Excel)

• Success Story Template (Word)

Communication Materials:

• Daily Update Template (Word)

• Success Stories Communication (PowerPoint)

• Executive Status Reports (PowerPoint)

• Tips & Tricks Bulletins (Word)

• FAQ Updates (Word)

Change Reinforcement:

• Behavior Change Tracking (Excel)

• Recognition Program Guide (Word)

• Change Champion Activity Log (Excel)

• Best Practice Sharing Template (PowerPoint)

• Learning Reinforcement Plan (Word)

Hypercare Support:

• Hypercare Plan & Schedule (Excel)

• Support Team Roster (Excel)

• Daily Check-in Template (Word)

• Incident Management Log (Excel)

• Stabilization Metrics Dashboard (Excel)